GyroCare Pro — Support

Contact us

Questions, bug reports and feature requests are all welcome. We aim to reply within two business days.

Ahmar Shaikh
Waco, TX 76705, United States

When reporting a problem, please include your device model, iOS version, app version, and what you were doing when it happened.

Safety notice. GyroCare Pro is a record-keeping and planning aid. It is not an approved maintenance record, not an airworthiness determination, and not an official weather briefing. Always work from current manufacturer documentation and obtain an approved weather briefing before flight. The pilot in command remains solely responsible for the airworthiness of the aircraft and the safe conduct of every flight.

Getting started

Set the app up in this order and it stays accurate from then on:

Aircraft tab — enter your registration, type, model, engine and rotor system, then Save.
Setup tab — turn on options that apply: dust/sand profile, AVGAS, IVO variable-pitch propeller. These change which maintenance tasks apply.
Maintenance tab — review the task list against your aircraft's maintenance manual.
Dashboard — enter your current tach hours.

Frequently asked questions

Do I need an account?

No. There is no sign-up, no password and no cloud service. Everything is stored on your device.

Where is my data stored? Can you see it?

On your device only. We operate no server and receive nothing. Your maintenance records and logbook never leave your phone unless you export them yourself. See our privacy policy.

How do I move my data to a new phone?

Setup tab → Save backup file on the old device, then Restore backup file on the new one. Back up regularly — if you lose the device without a backup, the data is gone.

My maintenance items show the wrong due point.

Check tach hours on the Dashboard first — that is the most common cause. Then check the task's last-completed hours and date.

A maintenance task I expect is missing.

Some tasks only appear when the matching option is enabled. Check Setup (dust/sand, AVGAS, IVO propeller) and your Aircraft configuration.

The compass says "Compass unavailable".

Your device either has no magnetometer or has not granted access. Check iOS privacy settings.

The compass heading lags behind.

Use the compass reset button in the Weather tab to clear display lag. If it persists, calibrate the magnetometer with the figure-eight motion in Apple's Compass app.

Weather will not load.

Weather needs an internet connection and a location. Check your connection, and check that location is available or that you have set a manual location in the Weather tab.

My GPS track stopped mid-flight.

The app must be running to track. Backgrounding it, locking the phone for a long period, or running out of battery can interrupt tracking. Check your battery before a long flight.

Can I use the app without sharing my location?

Yes. Decline the permission and set a location manually in the Weather tab. All maintenance and logbook features work without location.

Is this a legal maintenance record or pilot logbook?

No. Keep your official records in whatever form your national regulations require. Export from the app regularly and keep the exports with your aircraft's permanent records.